1. Information We Collect

We collect information you provide directly to us when registering an account, booking a puja, or requesting customer support:

• Personal Identifiers: Name, email address, phone number, date of birth, and place of birth.
• Booking & Address Details: Location address, event timing, and specific ritual instructions.
• Payment Information: Transaction IDs and payment verification statuses processed via secure PCI-compliant gateways.
• Purohit Details: Qualifications, experience, city, identity verification, and bank details for payout processing.

2. How We Use Your Information

Your data is utilized solely to facilitate seamless spiritual services and platform operations:

• Connecting devotees with verified Pandits and scheduling home/online pujas.
• Sending OTP verifications, booking updates, and notification reminders.
• Processing transactions, refunds, and Purohit partner payouts.
• Improving application performance, resolving support tickets, and ensuring platform security.

3. Information Sharing & Disclosure

We do not sell or rent your personal data to third parties. We share data only with:

• Assigned Pandits: Necessary booking address and customer name to fulfill your requested puja.
• Service Providers: Secure payment processors, SMS gateways, and cloud hosting providers under strict confidentiality.
• Legal Requirements: If mandated by applicable laws, court orders, or governmental regulations.

4. Data Security & Storage

We employ industry-standard encryption (SSL/TLS), access controls, and secure database practices to prevent unauthorized access, alteration, or loss of your personal details.

5. Your Rights & Choices

You have the right to view, edit, or update your profile details anytime via your account dashboard. You may also request account deletion or data export by contacting our support team.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us: